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Returns / Refunds

Miss.Sexy GUARANTEE

 We sincerely want to provide a safe & happy shopping experience for our Miss.Sexy Fans. Part of that goal is ensure we bring you exciting products and stand behind each of the products to ensure that you have a risk-free shopping experience – we offer a risk-free 30 day ironclad guarantee

If you email us advising that you did not have a positive experience, we will do our best to make sure you are 100% satisfied with your purchase. We understand that when you buy items online it may give you an uneasy feeling – to prevent that by offering a no-risk purchase.

Please note: Shipping usually takes 2-3 weeks - read our Shipping page for more details!



Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Care@Miss.Sexy


Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Care@Miss.Sexy and we will advise the next steps on returning the item to United Kingdom.


Shipping
To return your product please send us an email at Care@Miss.Sexy and we will advise the next steps on returning the item to United Kingdom

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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